FAQ: Event Queuing Questions
Where do I queue outside before the event, and how do the queues work?
There will be 3 queues at the main entrance to the Venue, there will be signs on the doors as to which queue is to enter through which door.
These queues will be let in as follows:
SATURDAY....
At 9am the doors open:
Q1: Will be let in first.
Q2: Those with early-bird tickets will go straight in.
Q3: Those wanting early-bird tickets will go to the ticket desk to buy tickets.
At 11am:
Q2: Those with normal tickets will go straight in.
Q3: Those wanting normal tickets will go to the ticket desk to buy tickets.
SUNDAY....
At 10am the doors open:
Q1: Will be let in first.
Q2: Those with early-bird tickets will go straight in.
Q3: Those wanting early-bird tickets will go to the ticket desk to buy tickets.
At 11am: Q2: Those with normal tickets will go straight in.
Q3: Those wanting normal tickets will go to the ticket desk to buy tickets.
There will be 3 queues at the main entrance to the Venue, there will be signs on the doors as to which queue is to enter through which door.
Q1: Gold pass holders.
Q2: Pre-Booked tickets.
Q3: Pay-on-the-day tickets.
These queues will be let in as follows:
SATURDAY....
At 9am the doors open:
Q1: Will be let in first.
Q2: Those with early-bird tickets will go straight in.
Q3: Those wanting early-bird tickets will go to the ticket desk to buy tickets.
At 11am:
Q2: Those with normal tickets will go straight in.
Q3: Those wanting normal tickets will go to the ticket desk to buy tickets.
SUNDAY....
At 10am the doors open:
Q1: Will be let in first.
Q2: Those with early-bird tickets will go straight in.
Q3: Those wanting early-bird tickets will go to the ticket desk to buy tickets.
At 11am: Q2: Those with normal tickets will go straight in.
Q3: Those wanting normal tickets will go to the ticket desk to buy tickets.
FAQ: Virtual Queuing Questions
Why Use Virtual Queuing?
To help cut down the amount of time you have to spend standing in a queue we have introduced the virtual queuing system.
What is Virtual Queuing?
When you go to a guest's queue you will be handed a ticket with a number on it. Once you have your ticket you will then be free to wander around the event or join other queues. Ticket numbers will then be announced (in batches of around 50) once the previous group of people have their autographs, and you can then join the much smaller queue of fans who hold those numbers.
Do I still need to Queue?
Yes. Once your number has been called there will of couse still be some queuing involved! Waiting times will vary between the guests, but we will try to keep the time down to around 30 - 45 minutes (however this is very much dependent on the amount of time each person spends talking to the actor, how many items they are having signed, etc, and so these times are only a rough estimate).
Can I take a ticket for my friend/Can my friend queue with me?
We will only issue one ticket per person, and only a ticket holder will be able to join the queue once their number is called. If you are planning to accompany someone (to take photographs or help carry bags, etc) you will still need a ticket, even if you are not planning on getting an autograph yourself. This will also apply to adults accompanying children.
What time are Virtual Tickets given out?
Virtual Tickets start to be given out at the shows opening time and not before.
How much are Virtual Tickets?
You do not pay for the Virtual Tickets they are free. You pay per autograph when you come back and join the "real" queue.
If I get a Virtual Ticket for a guest and don't get to see them can I use it the next day?
No, Virtual Tickets are only valid on the day you are given them.
NOTE:
We do advise that you try to get there early if there is a guest you are particularly keen to meet. Saturday is likely to be very busy day so why not consider coming along on Sunday. Tickets for the virtual queues will not be issued until the show opening times, however please be aware that queues to collect tickets may begin forming much earlier.
The virtual queuing system will only be running for the most popular / busy guests, so there will still be plenty of opportunity to meet many of the other actors appearing at Collectormania!
To help cut down the amount of time you have to spend standing in a queue we have introduced the virtual queuing system.
What is Virtual Queuing?
When you go to a guest's queue you will be handed a ticket with a number on it. Once you have your ticket you will then be free to wander around the event or join other queues. Ticket numbers will then be announced (in batches of around 50) once the previous group of people have their autographs, and you can then join the much smaller queue of fans who hold those numbers.
Do I still need to Queue?
Yes. Once your number has been called there will of couse still be some queuing involved! Waiting times will vary between the guests, but we will try to keep the time down to around 30 - 45 minutes (however this is very much dependent on the amount of time each person spends talking to the actor, how many items they are having signed, etc, and so these times are only a rough estimate).
Can I take a ticket for my friend/Can my friend queue with me?
We will only issue one ticket per person, and only a ticket holder will be able to join the queue once their number is called. If you are planning to accompany someone (to take photographs or help carry bags, etc) you will still need a ticket, even if you are not planning on getting an autograph yourself. This will also apply to adults accompanying children.
What time are Virtual Tickets given out?
Virtual Tickets start to be given out at the shows opening time and not before.
How much are Virtual Tickets?
You do not pay for the Virtual Tickets they are free. You pay per autograph when you come back and join the "real" queue.
If I get a Virtual Ticket for a guest and don't get to see them can I use it the next day?
No, Virtual Tickets are only valid on the day you are given them.
NOTE:
We do advise that you try to get there early if there is a guest you are particularly keen to meet. Saturday is likely to be very busy day so why not consider coming along on Sunday. Tickets for the virtual queues will not be issued until the show opening times, however please be aware that queues to collect tickets may begin forming much earlier.
The virtual queuing system will only be running for the most popular / busy guests, so there will still be plenty of opportunity to meet many of the other actors appearing at Collectormania!